Privacy Policy

As the owner of the website www.ardamex.com, we are committed to ensuring that all data processing related to our activities complies with the expectations set out in this policy, current national legislation, and the legal acts of the European Union.

The data protection guidelines related to data processing are continuously available at www.ardamex.com/privacy-policy.

The purpose of this notice is to assure visitors of the website, as well as our current and future partners, of the protection of their personal data, as we consider the respect for the customers’ right to informational self-determination a top priority.

We handle data confidentially and take all security, technical, and organizational measures necessary to guarantee the security of the data.

Hereby, we would like to present our data processing practices.

1. Data Controller

Company name: ARDAMEX Freight Kft.
Headquarters: 1092 Budapest, Ráday utca 51
Phone: +36 30 207 8373
Email: info@ardamex.com
Web: www.ardamex.com
Company registration number: 01-09-398201
VAT number: 27793769-2-43
EU VAT number: HU27793769

2. Scope of processed personal data

Billing data:

If a service offered by us is ordered, we enter into a contract. Under our legal obligations, we issue an invoice for the work performed, which will require the billing name, address, and email address.

Cookies:

To provide a personalized service, make usage easier, and improve the user experience, a data package, known as a cookie, is placed on the user’s computer. Cookies do not contain personal information and cannot be used to identify an individual user. Some cookies expire after the website is closed, while some are stored on the user’s computer for a longer period.

The use of cookies can be accepted during the first visit to ensure proper website operation and user experience.

3. Withdrawal of Consent

In cases of voluntary consent-based data processing mentioned in point 2, consent can be withdrawn at any time. Please send a brief message to info@ardamex.com. Data processing prior to the withdrawal of consent is considered lawful.

4. Contracts and legal obligations, applicable laws

It is our obligation to issue invoices and maintain billing information. If the required data is not available, we cannot fulfill the requested service.

If we receive data that is not your own personal data, the consent of the data subject must also be obtained.

Our data processing principles comply with the current data protection laws, particularly the following:

• Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information
• Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR)
• Act CL of 2017 on the Rules of Taxation, Section 78 (3) (document retention period)
• Act CXXVII of 2007 on Value Added Tax, Section 169(e) (mandatory elements of the invoice)

5. Confidentiality Obligation

We undertake an obligation, without time limitation, to keep confidential any data or information that we become aware of through any documentation provided to us by the user/client, during negotiations, or in any other manner. Business secrets particularly include any intellectual creations, ideas, whether legally protected or not, belonging to the user/client that come into our possession, as well as information concerning the user’s/client’s business operations, business relationships, and any data concerning the business that the user/client classifies or reasonably considers as business secrets.

The confidentiality obligation extends to client data provided by the user/client. Any personal data received from a third party (address, phone number, demographic data, data on habits) is treated as a business secret. We acknowledge that disclosing such information would infringe on personal rights, thus we handle the data confidentially. We are not authorized to disclose, publish, or otherwise exploit any information constituting a business secret to any third party or use it against the interests of the user/client. We refrain from any conduct that could jeopardize the economic interests of the user/client.

We treat the content of any agreement made with the user/client and any communication conducted by any means (negotiation, correspondence, phone conversation, etc.) as confidential information. We acknowledge that breaching this obligation subjects us to full criminal and financial liability under the applicable laws.

6. Data Storage Location Recipients

Hosting service:

Company name: Websupport Magyarország Kft.
Headquarters: 1132 Budapest, Victor Hugo utca 18-22
Email: info@mhosting.hu
Phone: +36 1 700 2323
Company registration number: 01-09-381419
Tax number: 25138205-2-41
Community tax number: HU25138205

Google Search Console:

Google Inc., Mountain View, California, USA

7. Data Transfers to Third Countries

In the cases mentioned in the previous point, data transfer is made to the United States of America.

Additionally, depending on the ordered service, data transfer is only made to the necessary extent to the countries of the order’s fulfillment.

8. Rights and Legal Remedies of Data Subjects

Right to information, right of access, right to rectification

Visitors of our website, our customers, and partners are entitled to request feedback on whether their personal data is being processed and, if so, they have the right to access information about the purpose of data processing, the categories of data, the recipients, and the planned duration of the data processing. The data subject may request the rectification, deletion, or restriction of processing of their personal data and object to the processing of such personal data.

Right to restrict data processing

The visitor/customer has the right to request the restriction of data processing if:

• they contest the accuracy of the personal data, until it is clarified;
• the processing is unlawful, and they request the restriction of the use of the data instead of deletion;
• the personal data is no longer needed for the purpose of processing, but the visitor/customer requires it for the establishment, exercise, or defense of legal claims;
• the visitor/customer has objected to the processing of the data based on legitimate interest; in this case, the restriction applies until it is determined whether the data controller’s legitimate grounds override those of the data subject.

If data processing is restricted, personal data, except for storage, can only be processed with the consent of the visitor/customer or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State.

We will inform data subjects in all cases about the lifting of the restriction.

We must notify all recipients to whom the personal data has been disclosed of the restriction or lifting of the restriction, unless this proves impossible.

Right to erasure

We are obliged to delete the personal data of our customers, clients, or website visitors without undue delay upon request, or automatically, if:

• the personal data is no longer necessary for the purpose for which it was collected or otherwise processed;
• the data subject withdraws consent on which the processing is based, and there is no other legal basis for the processing;
• the data subject objects to the processing and there are no overriding legitimate grounds for the processing;
• the personal data has been processed unlawfully;
• the personal data must be erased to comply with a legal obligation under Union or Member State law applicable to the controller;
• the personal data has been collected in connection with the offering of information society services.

If we have made the personal data public and we are obliged to delete it, we will take reasonable steps, taking into account available technology and costs, to inform controllers processing the data that the data subject has requested the deletion of any links to, copies, or replicas of the personal data in question.

We are not required to delete personal data if processing is necessary for the establishment, exercise, or defense of legal claims.

We will notify all recipients to whom the personal data has been disclosed about the deletion, unless this proves impossible, and we will inform the data subjects whose personal data is concerned in all cases.

Right to data portability

The data subject has the right to receive the personal data concerning them, which they have provided to the data controller, in a structured, commonly used, and machine-readable format, and to transmit those data to another data controller.

Right to object

The visitor/customer has the right to object at any time, on grounds relating to their particular situation, to the processing of their personal data based on the performance of a task carried out in the public interest or the exercise of official authority vested in the controller, or processing based on the legitimate interest of the controller or a third party, including profiling based on those provisions. In such cases, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

Automated individual decision-making, including profiling

The visitor/customer has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.

Right to withdraw consent

The visitor/customer has the right to withdraw their consent at any time.

Legal remedies

We handle the personal data of visitors/customers with the utmost care. However, if you feel that we have not taken all necessary steps to protect your personal data or if you have any questions, please contact us.

In the event of a breach of your personal data, you have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information or take the matter to court.

Hungarian National Authority for Data Protection and Freedom of Information
Headquarters: 1055 Budapest, Falk Miksa utca 9-11
Mailing address: 1374 Budapest, Pf. 603
Phone: +36 1 391 1400
Fax: +36 1 391 1410
Email: ugyfelszolgalat@naih.hu
Web: www.naih.hu

9. Other Provisions

For any data processing activities not listed in this policy, we will provide information at the time of data collection.

In compliance with legal obligations, we will only disclose personal data to authorities if they specify the exact purpose and scope of the requested data. We will only provide the minimum necessary personal data required to achieve the purpose of the request.

We reserve the right to modify this policy at any time. The most recent version will always be available at www.ardamex.com/privacy-policy.